Punk PC Privacy Policy

2. What We Collect (and Why)

We don’t collect data for the fun of it. Everything we gather helps us deliver an uncompromising experience. Here’s what we might snag:

• Identity Data: Stuff like your name, job title, email, delivery address and phone number. You know, the basics so we can actually talk to you and deliver your stuff.
• Technical Data: Your device, IP address, browser details, operating system, and other tech stats. This helps us keep our site running smoothly and ward off the bots.
• Usage Data: How you interact with our website – page views, clicks, all that jazz. We use tools like Google Analytics to figure out what works and what doesn’t.
• Service Interaction Data: If you use any of our support portals, we may gather things like login info, support queries, and whatever else is needed to keep things running tight.

3. How We Use Your Data

Here’s why we bother collecting your data:

• To Deliver Our Services: Whether it’s getting you to the right portal or fixing your PC-related woes, we use your info to make it happen.
• To Improve the Experience: We want our website and services to kick ass, so we use data to squash bugs and optimise performance.
• To Stay in Touch: If you contact us, we’ll reply. If there’s an update you need, we’ll send it. No spam. Just the good stuff.
• To Keep It Legal: Sometimes the law has demands. We respect that (but we’ll push back if it’s sketchy).

4. Who We Share It With

Here’s the no-BS breakdown of who might see your data:

• Service Providers: We use third-party legends like Google Analytics and tools like our support portals. They’re under strict orders to treat your data like gold.
• Legal Compliance: If the law absolutely requires it, we’ll hand over what’s needed. No more, no less.

5. How Long We Keep It

We don’t hoard data. Most of it gets trashed after six years max, or sooner if it’s no longer needed. When we’re done with it, we either nuke it or anonymise it.

6. Your Rights Under GDPR

Thanks to GDPR, you’ve got some serious power over your data. Here’s the rundown:

• Access: Want to know what we’ve got on you? Just ask.
• Correction: Spotted something wrong? We’ll fix it.
• Erasure: Need us to delete your info? Say the word (as long as there’s no legal reason to keep it).
• Restrict Processing: If you want us to hit pause on using your data, we can do that.
• Data Portability: Your data, your rules. Take it wherever you want.
• Object: Not feeling how we’re using your data? Let us know.

Shoot us an email at legal@punkpc.com to exercise your rights. We’ll respond within a month – promise.

7. Cookies and Tracking

Yeah, we use cookies. They’re not the edible kind, but they do help us improve your experience. Check out our Cookie Policy for all the nerdy details.

8. Keeping Your Data Safe

We go all out to protect your data with solid tech, smart processes, and common sense. That said, the internet isn’t perfect – no one can guarantee 100% security.

9. Changes to This Privacy Policy

We might tweak this Policy now and then. If we do, you’ll see it here, along with a fresh “Last Updated” date. Keep an eye out if you care about this stuff (and you should).

10. Contact Us

Got beef or burning questions about this Privacy Policy? Hit us up at legal@punkpc.com.